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Response within 2 business days
01
Who We Are
This Service is operated by TheAItext (trading name), the seller of the TheAItext premium subscription. Paddle.com acts as our Merchant of Record for all orders.
02
Support
For any question about your account, generations, or the Service, email us at support@theaitext.com. We aim to reply within two business days.
03
Billing, Refunds & Invoices
Billing and refunds are handled by Paddle. You can access your order, invoices, payment method, and refund requests at paddle.net using the email address you used at checkout. You can also email billing@theaitext.com and we will forward your request to Paddle.
04
Privacy Requests
To access, correct, or delete your personal data, or to withdraw consent, email privacy@theaitext.com. We respond to verified requests within one month.